-
Notifications
You must be signed in to change notification settings - Fork 971
New issue
Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.
By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.
Already on GitHub? Sign in to your account
[Encoder] WEBP videos error #9387
Comments
If this come from the encoder, check the encoder logs |
@DanielnetoDotCom Danny, this blue image must be familiar to you, it seems to be a test image. I checked the log: Error in video duration calculation: HTTP 524 error: PHP warning about file not found: Videos-.-CNETV.webmI'm having trouble accessing the encoder log. The log contains sensitive data such as |
error code: 524 is your issue, and this is not an error in the code, but in your webserver so you probably have a proxy, you must find out and fix it. |
I sent several parts of the encoder LOG... This is just a small error... which may even be from the server. But it does not influence the main problem of this issue. This is not the focus of the issue. Why is this strange image being loaded in my videos? |
The image is because for some reason you could not get the images from the encoder Check more from your encoder logs |
@DanielnetoDotCom Danny, I noticed the following error in the encoder log. The image I reported is appearing when ffmpeg fails to execute
The error message "Unknown encoder 'libwebp'" indicates that the libwebp encoder is not available on the system, resulting in failure when attempting to create the WebP image from the video.
Libwebp was installed on the server, but it is not compiled into ffmpeg:
|
@DanielnetoDotCom Danny, I ran the tests and now it is generating the Webp image correctly. |
@DanielnetoDotCom Danny, I just noticed a problem with the encoder. In the WEBP file it puts a moving image that is completely unknown to me, which is not part of my videos. I would like to know why this happens.
I've seen this issue happening in several videos.
The text was updated successfully, but these errors were encountered: